Facebook Messenger? Sotrender Resources How To Set Up An Auto Reply On Facebook Messenger

Yes, you can mix up automated replies & it’s a great feature! Especially if your kinh doanh strategy relies heavily on communication on Facebook. Do you publish engaging posts và advertise on Facebook regularly? Then expect users to lớn sover you private messages và treat your business page on Facebook lượt thích Customer Help Desk.

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Automated replies are messages sent automatically as your Page’s first response to new messages. They buy you time so that you can respond to lớn the user when it is comfortable for you và think of a perfectly crafted answer. In the meantime, you leave the sender with a reply that makes hlặng or her rest assured that his message was received & is being processed.

How lớn phối up an auto-reply on Facebook Messenger?

Go to lớn your Business Facebook Page.Go lớn Inbox and then clichồng on the tab in the left-hand column Automated Responses.Then in the second column on the left clichồng Instant Reply and cliông chồng on Edit.Here you can choose on what platform your instant replies will be sent – Facebook (as responses to comments) or Messenger (message replies). You can customize your message and add personalization – the first name of the recipient, last name of the recipient, the full name of the recipient, Facebook page link, or website link.Before you save sầu your reply, kiểm tra if it looks fine. You can do it on the sản phẩm điện thoại pĐánh Giá in the right-hand column, or clichồng on Pđánh giá in the Messenger button above sầu it.All set? Save sầu it & your auto-reply is ready.

Rethành viên that auto-replies aren’t included in your Page’s response rate or response time, so you can’t improve your score by setting them up. They also won’t be sent if your Page’s messaging status is set to Away.

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For businesses with an especially heavy workload of messages and a limited number of Facebook moderators, it would be advisable to lớn set up automated away messages. In this way, people who will visit your Page will see in the About section on the right that, for example, between 5 pm and 9 am your Business is ‘away’ và won’t respond lớn messages. Messages received when your Page is Away aren’t included in your Page’s response rate or response time.

How to lớn set up an away message on Facebook Messenger?

Go lớn your Business Facebook Page.Go to Inbox & then cliông xã on the tab in the left-hvà column Automated Responses.Then in the second column on the left click Away Message and cliông xã on Edit.In the edit section, first select your time zone, time range and days of the week when your away message should be delivered.Then customize your message. Rethành viên to lớn add information about when you will be able khổng lồ respond at your earliest convenience. You can also add personalization just lượt thích in the case of auto-replies.Then preview, double-kiểm tra everything & save sầu. Your Away Message is live!

Please note that neither away responses nor instant replies are included in your response rate or response time. To improve your moderation performance and never miss a message, kiểm tra out backlinks.vn’s Social Inbox.

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